Check your reservation

Enter your booking reference to see your journey details, pick-up time and driver information.

Looking up a booking needs JavaScript. If it is turned off, call us on 020 7434 3666 or email support@airportstransfer.com with your reference and we will confirm the details.

Can’t find your booking?

Your reference is in the confirmation email we sent when the booking was accepted. If you cannot find it, or you need to change or cancel a journey, contact us rather than rebooking:

Phone: 020 7434 3666, or from outside the UK +44 20 7434 3666
Email: support@airportstransfer.com

If your flight is delayed there is nothing to change — we track the inbound flight and send the driver for the actual landing time. Cancellation terms are set out in our terms and conditions.